Terms of Service

Terms of Service

Last updated: January 15, 2025

1. Acceptance of Terms

By accessing and using Hooked ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our service.

2. Description of Service

Hooked is an event-based social networking platform that allows users to connect with other attendees at specific events. The service is designed for temporary use during events and automatically deletes user data when events conclude. Our service includes:

• Event-based profile creation and management
• User discovery and matching features
• In-app messaging and communication
• Event-specific social networking
• Admin tools for event organizers

3. User Eligibility

You must be at least 18 years old to use our service. By using Hooked, you represent and warrant that you meet this age requirement and have the legal capacity to enter into this agreement.

4. User Accounts and Profiles

When creating a profile, you agree to:

• Provide accurate and truthful information
• Maintain the security of your account
• Not share your account with others
• Not create multiple accounts for the same event
• Use appropriate and respectful profile photos
• Keep your profile information up to date

5. Acceptable Use and Content Guidelines

You agree not to use the service to:

• Harass, abuse, bully, or harm other users
• Share inappropriate, offensive, or explicit content
• Impersonate others or provide false information
• Use the service for commercial purposes without permission
• Attempt to gain unauthorized access to our systems
• Share personal information of other users without consent
• Use automated systems or bots to interact with the service
• Violate any applicable laws or regulations
• Share content that promotes hate speech or discrimination
• Use the service for dating or romantic purposes outside of event context

6. Content Moderation and Safety

We are committed to maintaining a safe and respectful environment:

• We reserve the right to review and moderate all content
• Users can report inappropriate behavior or content
• We may remove content or suspend accounts for violations
• Profile photos must be appropriate and non-explicit
• Messages must be respectful and non-harassing
• We do not tolerate hate speech, discrimination, or harassment

7. User Safety and Reporting

Your safety is important to us:

• Report any inappropriate behavior or content immediately
• Do not share personal contact information with strangers
• Meet in public places if you choose to meet someone from the app
• Trust your instincts and report suspicious behavior
• We will investigate all reports and take appropriate action
• Contact local authorities if you feel unsafe or threatened

8. Data and Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service, to understand our practices regarding data collection, use, and retention.

9. Third-Party Services

Our service uses third-party services including Firebase, Sentry, and Expo. These services have their own terms of service and privacy policies. By using our service, you acknowledge that these third-party services may process your data in accordance with their respective policies.

10. Event-Specific Terms

Hooked is designed for event-specific use:

• Profiles and data are automatically deleted within 24 hours when events end
• Each event requires a new profile creation
• Matches and conversations do not persist between events
• Event organizers may have additional terms specific to their events
• Event codes are provided by event organizers and are event-specific
• You must have a valid event code to participate in an event

11. Intellectual Property

The service and its original content, features, and functionality are owned by Hooked and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You retain ownership of content you create, but grant us a license to use it for service provision.

12. Termination

We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms of Service or is harmful to other users, us, or third parties. Upon termination, your right to use the service will cease immediately.

13. Limitation of Liability

In no event shall Hooked, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of the service.

14. Disclaimers

The service is provided on an "AS IS" and "AS AVAILABLE" basis. Hooked makes no warranties, expressed or implied, and hereby disclaims all warranties, including without limitation, warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the service will be uninterrupted or error-free.

15. Indemnification

You agree to indemnify and hold harmless Hooked and its affiliates from any claims, damages, losses, or expenses arising from your use of the service or violation of these terms.

16. Governing Law and Dispute Resolution

These Terms shall be interpreted and governed by the laws of the jurisdiction in which Hooked operates, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of the service shall be resolved through binding arbitration or in the courts of our jurisdiction.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.

18. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. Your continued use of the service after changes become effective constitutes acceptance of the new terms.

19. Contact Information

If you have any questions about these Terms of Service, please contact us at:

20. Terms of Service Version History